Privacy Policy

1. Introduction

Welcome to ProxApply ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job application proxy service.

By using ProxApply, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and authentication details through our authentication provider (Clerk).
• Profile Information: Your CV/resume, work history, skills, education, and other professional details you provide.
• Application Preferences: Job preferences, selected job listings, and application instructions.
• Payment Information: Payment details processed securely through Stripe. We do not store your full credit card information on our servers.
• Communications: Any messages, feedback, or support requests you send to us.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent on the platform.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To submit job applications on your behalf to employers and recruitment platforms.
• Account Management: To create, maintain, and secure your account.
• Payment Processing: To process transactions through our payment provider, Stripe.
• Communication: To send you service updates, application status notifications, and respond to your inquiries.
• Service Improvement: To analyze usage patterns and improve our platform's functionality and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights.
• Fraud Prevention: To detect and prevent fraudulent activities and unauthorized access.

4. How We Share Your Information

We may share your information in the following circumstances:

• Employers and Recruiters: We share your application materials (CV, cover letters, etc.) with the employers and job platforms you select for application submission.
• Service Providers: We work with trusted third-party service providers who assist us in operating our platform, including:
  • Clerk (authentication services)
  • Stripe (payment processing)
  • Cloud hosting providers
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication through Clerk
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• PCI-DSS compliant payment processing through Stripe

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Active Accounts: We retain your data while your account is active.
• Application Records: We maintain records of submitted applications for up to 2 years for quality assurance and support purposes.
• Financial Records: Payment and transaction records are retained for 7 years to comply with financial regulations.
• Deleted Accounts: When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Data Portability: Request a copy of your data in a machine-readable format.
• Opt-Out: Unsubscribe from marketing communications (service-related emails may still be sent).
• Object: Object to certain processing activities.

To exercise these rights, please contact us using the details provided in Section 11.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our service.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly.
• Authentication Cookies: Keep you logged in and secure your session.
• Analytics Cookies: Help us understand how users interact with our service.

9. Children's Privacy

ProxApply is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using ProxApply, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: